In providing face-to-face customer care, the applicant will positively represent our third-generation, family-owned business. We require that the applicant will take this very seriously. We expect the applicant to exemplify our mission to provide the highest level of service, quality, value, and selection in order to exceed our customers' expectations. While previous sales experience is not required, the ability and desire to learn quickly are essential. This position includes an unlimited earning potential, on-the-job training, health, dental, and vision insurance, life insurance, employer matching 401k, vacation pay, and a friendly, relaxed in-house atmosphere.
Applicants must have the ability to:
• Develop a strong, genuine rapport with our customers.
• Take initiative and problem-solve on their own.
• Recognize how our customers like to be treated and the services that are important to them.
• Meet management's task performance requirements.
• Demonstrate a natural drive to excel in this job position.
• Exhibit a high standard of personal accountability.
• Positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
• Demonstrate financial, documentation, scheduling, and
telephone skills.
The applicant must perform the following duties:
--Develops buyers by providing honest and confident feedback; understanding their requirements and interests; matching requirements and interests to various models; suggesting purchase options; inviting them to upcoming events; greeting drop-ins in a timely manner; responding to inquiries.
--Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; explaining warranties, provisions and services.
--Closes sales by gathering detailed information, coordinating after-market accessories and services; delivering automobiles.
--Retains customer relationships by contacting them regularly to follow up on purchases; suggesting trade-ins; recommending sales campaigns and promotions.
--Performs daily required sales position maintenance tasks by making outbound phone calls; taking inbound phone calls; sending/answering customer emails; participating in daily meetings and training; researching available inventory; completing other duties as assigned.
--Regularly communicates with supervisors by providing required information and updates; listening to suggestions; completing reports; following through with requests.
--Preferred Chrysler Dodge Jeep Ram of Muskegon does not discriminate on the basis of race, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.
Thank you for considering Preferred Chrysler Dodge Jeep RAM of Muskegon for employment.