Preferred Chrysler Dodge Jeep of Muskegon

Auto Body Shop Near You in Muskegon, MI - Preferred Collision Center

Auto Body Shop Near You in Muskegon, MI - Preferred Collision Center

If your vehicle has been involved in an accident, you’re probably all too familiar with the uncertainty and unpleasant feelings that come from this unpleasant interruption to your daily life. In this situation, it’s completely understandable that you’d want nothing but the best in terms of care for your vehicle in order to get it back to its pre-accident condition. This is the exact reason why it’s essential to trust only a certified collision repair center like the one you’ll find right here at the Preferred Collision Center! Our facility is home to a team of certified collision repair experts along with specialized tools and equipment that’s required to tackle any job from big to small. You can rely on our team to get you and your vehicle back on the road quickly!


Collision Repair Service

Why Choose the Preferred Collision Center?

A refreshing departure from your typical body shop, the Preferred Collision Center offers unmatched levels of care and attention. From our professional staff to our state-of-the-art facility, you’ll enjoy several perks and advantages that you simply cannot find anywhere else.

Over 40 years of experience serving Western Michigan

We service all makes and models of vehicles

All insurance providers accepted

Courtesy loaner vehicles available along with 24-hour towing services

Certified ASE and I-CAR collision technicians and estimation experts

Free estimates with detailed reports

Top-rated customer satisfaction with plenty of 5-star reviews

Extensive list of individual services ranging from minor fixes to major repairs


Body Shop Services
Exterior Paint Color Matching

Exterior Paint Color Matching

Paintless Dent and Ding Repair

Paintless Dent and Ding Repair

Post-Collision Detailing

Post-Collision Detailing

Frame Straightening and Repair

Frame Straightening and Repair

Hail Damage & Animal Damage Repair

Hail Damage & Animal Damage Repair

Front-End Alignment

Front-End Alignment

Suspension Work

Suspension Work

Windshield Repair and Replacements

Windshield Repair and Replacements

Browse Our 5-Star Reviews

5 Star Reviews

I just wanted to say thank you so much for the great work on our Sienna. Please pass along to whoever worked on the van our appreciation and I was so thrilled to find it clean on the inside! I was planning on cleaning it before putting everyone’s car seats back in and was so surprised to find it all done! We have had a lot going on so it meant a lot to have that done. Thank you guys so much!

Nikki and Darrin

5 Star Reviews

I would recommend Preferred Collision. I just had my 2013 Prius fixed and they did a great job. They were respectful, courteous and professional. The offered less expensive options for fixing certain things which allowed me to have a choice regarding how much it cost. Eli is the best. He talked me through all the work and provided me with all the options.

Scott C.

5 Star Reviews

Mark Hronek, Body Shop Manager at Preferred Chrysler Dodge Jeep of Grand Haven, went far beyond my expectations in managing a repair to our brand new 2015 Ford Mustang Convertible. Mark has been extremely accommodating in coordinating the work that needed to be performed on our Mustang. In fact he even came out to our home to assess the issue we had with our new Mustang before bringing it in. The work was performed flawlessly and was finished well before the time quoted.There is NO other Body Shop I would take any of our cars to in the future if I needed any type of repairs. Mark is professional, courteous, articulate and listens intently. He is an asset to the Preferred Company of Dealerships.

Sincerely, D. Smith

Collision Repair Service

How Does the Estimate Process Work?

It all starts with a quick phone call to the Preferred Collection Center. One of our expert collision estimators will ask you for some brief information about yourself and your vehicle when scheduling your appointment. During your appointment, our estimators will inspect and assess the damage to your vehicle and provide you with a detailed estimate of the required repairs. We will coordinate with your insurance company to handle the claim process from start to finish. Once approved, we will then schedule the necessary work and keep you informed throughout the process. It couldn’t be any simpler!

Frequently Asked Questions

Do you offer rental vehicles?

  • Yes we do! Our on-site rental agency office is standing by to help coordinate a rental vehicle for use while your vehicle is being repaired. We recommend that you review your insurance policy or contact your insurance provider to view your specific coverage levels and limitations. We also offer courtesy transportation for vehicles being dropped off at our facility. Please see your advisor for full details and availability.

Is there a warranty on the repairs made to my vehicle?

  • We stand behind our work with pride. Every repair performed includes a written limited lifetime warranty for long-lasting peace of mind.

Is it possible to have additional service performed on my vehicle while it’s having collision work done?

  • Of course! Simply notify your advisor of what additional services you would like to have performed on your vehicle and we can make the necessary arrangements.

Are you able to match the original paint color of my vehicle?

  • Absolutely. Our facility is equipped with state-of-the-art heated spray-bake downdraft paint booths that are precision-engineered to deliver a factory-fresh look with each completed respray. We routinely invest in the latest technology and equipment to ensure that your vehicle’s look matches the day you drove it home off the showroom floor!

What areas in Western Michigan do you serve?

  • Drivers from all across the state of Michigan continue to choose the Preferred Collision Center for our expert work and friendly service. If you’re a driver located in Muskegon, Grand Haven, Allendale, Fruitport, Holland, Grand Rapids, or Spring Lake – you’re just minutes away from our professional team of collision experts.

Our Location


Monday 9:00AM - 8:00PM
Tuesday 9:00AM - 6:00PM
Wednesday 9:00AM - 8:00PM
Thursday 9:00AM - 8:00PM
Friday 9:00AM - 6:00PM
Saturday 9:00AM - 3:00PM
Sunday Closed
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday 8:00AM - 12:00PM
Sunday Closed
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday 8:00AM - 12:00PM
Sunday Closed
Monday 8:00AM - 5:00PM
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 5:00PM
Saturday Closed
Sunday Closed

We are located inside the Preferred Chrysler Dodge Jeep Ram of Muskegon Dealership at
3146 Henry St. Muskegon MI 49441

We service all makes and models, Chrysler, Dodge, Jeep, Ram