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Meet Our Staff


Click on one of the people below to find out more information.

  • Jim Ferenz
    General Manager


    I'm a proud to have been born and raised here in Muskegon. I graduated from Muskegon Catholic Central, Muskegon Community College and Baker College. My wife, Melissa, is also a Muskegon native. Our daughter, Sarah, graduated from and our son, A.J., attends Reeths-Puffer High School. Both are active in sports and I love to watch them commit themselves to succeeding in these sports and also in their education. I'm a long-time active member of Prince of Peace Catholic Church. I also belong to the Knights of Columbus and the Vikings, among other municipal initiatives. I immensely enjoy participating in these organizations due to the local pride that they encourage. I love boating and enjoying all that West Michigan has to offer. Whether it is the beauty of Lake Michigan, the great golf courses, or the many festivals, there are so many wonderful things about living here. Both personally and professionally, our Muskegon community is extremely important to me. Combining my commitment to our community with 24 years of experience in the vehicle sales business, I am passionate about ensuring that our business and customer service reflects our loyalty to our clients and always exceeding their expectations. While I believe that my excellent, well-trained team members will meet our clients' needs, I am personally available to resolve any concerns. Thank you for allowing me to serve you as the General Manager of a third-generation, family-owned active local business. 

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  • Donte Johnson
    Sales Manager


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  • Scott Hofheinz
    Sales Manager


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  • Bryce Steiker
    Finance Manager
    231-733-4401


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  • Trina Williams
    Receptionist


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  • Sara VanDerleek
    Service Advisor


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  • Tiazione Hill
    Sales Consultant


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  • Demarkus Davis-Robinson
    Sales Consultant


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  • Creighton Goins
    Sales Consultant


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  • Moe Evans
    Sales Consultant


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  • Tim Klemmer
    Service Manager


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  • Christian Scheele
    Parts Manager


    I've been in the automotive business since 1977. This is my second tour of duty at Preferred Chrysler Dodge as Parts Department Manager. Born and raised in Jackson Michigan where I still live, but I'm looking to relocate my family soon. I am really enjoying my time at Preferred, helping and working with good people. We are really trying to make a difference with the customer perception of the dealership experience. "Whatever it takes" has always been my motto. Let us help make your day a little better.

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  • Errol Palmer
    New Car Sales Manager
    231-733-4401


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  • Ben Jaehnig
    Sales Manager
    Cell: 231-638-2195

    I was born in Miami, FL and moved to Stony Lake, MI where I grew up helping my parents run their own restaurant business. I graduated from Shelby High School and then moved to Muskegon where I have lived for over 25 years. I have an Associate's Degree in Business from Baker College. I have been selling new and pre-owned vehicles at Preferred Chrysler Dodge Jeep Ram for over 11 years but I have been in the sales industry for over 20 years. I have been married for over 16 years to my beautiful wife. We have a son who is the light of our lives. When not at work, I enjoy spending time with my family, swimming, attending concerts and camping. I love my job and I am committed to the Chrysler, Dodge, Jeep, Ram product line. I personally own three Jeep vehicles. If you want to speak with a qualified, down-to-earth salesperson, please do not hesitate to contact me. Certified Jeep & Ram Expert.


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  • Lori Kowalski
    Finance Manager


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  • Shannon Cisneros
    Finance Associate
    231-733-4401


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  • John Evans
    Sales Associate
    231-733-4401


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  • Ryan Fallert
    Sales Associate
    231-733-4401


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  • Robert Housely
    Sales Consultant


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  • Mike Marshal
    Sales Consultant


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  • Jim Ezinga
    Sales Consultant


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  • Ryan Sullivan
    Service Writer


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  • Joel Beach
    Service Department


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  • Bill Briggs
    Service Department


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  • Steve Humphrey


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  • Jeromy Mccleary
    Lube Tech


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  • Robin Taylor
    Lube Tech


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  • Jim Roberts
    Service Department


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  • Jason Talley


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  • David Gustman


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  • Riane Twining


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  • Derek Burmrister


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  • Sammy Steward
    Detal Supervisor


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