Meet Our Staff


Click on one of the people below to find out more information.

  • Jim Ferenz
    General Manager


    I'm a proud to have been born and raised here in Muskegon. I graduated from Muskegon Catholic Central, Muskegon Community College and Baker College. My wife, Melissa, is also a Muskegon native. Our daughter, Sarah, graduated from and our son, A.J., attends Reeths-Puffer High School. Both are active in sports and I love to watch them commit themselves to succeeding in these sports and also in their education. I'm a long-time active member of Prince of Peace Catholic Church. I also belong to the Knights of Columbus and the Vikings, among other municipal initiatives. I immensely enjoy participating in these organizations due to the local pride that they encourage. I love boating and enjoying all that West Michigan has to offer. Whether it is the beauty of Lake Michigan, the great golf courses, or the many festivals, there are so many wonderful things about living here. Both personally and professionally, our Muskegon community is extremely important to me. Combining my commitment to our community with 24 years of experience in the vehicle sales business, I am passionate about ensuring that our business and customer service reflects our loyalty to our clients and always exceeding their expectations. While I believe that my excellent, well-trained team members will meet our clients' needs, I am personally available to resolve any concerns. Thank you for allowing me to serve you as the General Manager of a third-generation, family-owned active local business. 

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  • Robert Bouwkamp
    Body Shop Manager


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  • Mike Potter
    Sales Manager


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  • John Evans
    Floor Manager
    231-733-4401


    What part of Muskegon do you live in? Downtown Muskegon, home of the BIG REDS!
    Pizza or tacos? Tacos.
    What's your favorite Jeep, Chrysler Ram or Dodge? Dodge Guy! SRT to be exact!
    The best piece of advice I've ever been give is: Lead by example.
    What advice would you give a candidate who wants to join our team of superstars? Be patient, be strong.
    What's the most inspiring part of your job? Helping customers.
    If I were a superhero, my superpower would be: Wolverine, he is an absolute beast! 

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  • Mike Bosscher
    Inventory Manager


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  • Moe Evans
    Sales Consultant

    What part of Muskegon do you live in? Downtown.
    Pizza or tacos? Tacos.
    What's your favorite Jeep, Chrysler Ram or Dodge? Dodge Charger SRT Hellcat - I love the look and power!
    The best piece of advice I've ever been give is: Hard work pays off.
    What advice would you give a candidate who wants to join our team of superstars? Be hungry for success.

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  • Tim Klemmer
    Service Manager


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  • Christian Scheele
    Parts Manager


    I've been in the automotive business since 1977. This is my second tour of duty at Preferred Chrysler Dodge as Parts Department Manager. Born and raised in Jackson Michigan where I still live, but I'm looking to relocate my family soon. I am really enjoying my time at Preferred, helping and working with good people. We are really trying to make a difference with the customer perception of the dealership experience. "Whatever it takes" has always been my motto. Let us help make your day a little better.

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  • Ben Jaehnig
    Sales Manager
    Cell: 231-638-2195

    I was born in Miami, FL and moved to Stony Lake, MI where I grew up helping my parents run their own restaurant business. I graduated from Shelby High School and then moved to Muskegon where I have lived for over 25 years. I have an Associate's Degree in Business from Baker College. I have been selling new and pre-owned vehicles at Preferred Chrysler Dodge Jeep Ram for over 11 years but I have been in the sales industry for over 20 years. I have been married for over 16 years to my beautiful wife. We have a son who is the light of our lives. When not at work, I enjoy spending time with my family, swimming, attending concerts and camping. I love my job and I am committed to the Chrysler, Dodge, Jeep, Ram product line. I personally own three Jeep vehicles. If you want to speak with a qualified, down-to-earth salesperson, please do not hesitate to contact me. Certified Jeep & Ram Expert.

    What part of Muskegon do you live in? Northon Shores.
    Pizza or tacos? Tacos - corn soft shell.
    What's your favorite Jeep, Chrysler Ram or Dodge? I own 3 Jeeps ( Grand Cherokee, 2 Wranglers)
    The best piece of advice I've ever been give is: When you think you know it all it's time to move on to do something else.
    What advice would you give a candidate who wants to join our team of superstars? Know your new vehicle product.
    What's the most inspiring part of your job?
    When a customer says: "I was not planning on purchasing a vehicle, but you found me exactly what I wanted!"

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  • Lori Kowalski
    Finance Manager


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  • Shannon Cisneros
    Finance Associate
    231-733-4401


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  • Sara Twining
    Receptionist


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  • Ryan Fallert
    Sales Associate
    231-733-4401


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  • Amber Pedicone
    Sales Consultant


    Where do you live? The beautiful town of Grand Haven.
    Pizza or tacos? Definitely tacos.
    What's your favorite Jeep, Chrysler Ram or Dodge? I have definitely become a Jeep girl while working with Preferred. I just recently bought a beautiful lazer blue Jeep Compass & I love it! Jeeps for sure stole my heart.
    The best piece of advice I've ever been give is: Keep your face always towards the sunshine and shadows will fall behind you.
    What advice would you give a candidate who wants to join our team of superstars? Be you and you will achieve great things!
    What's the most inspiring part of your job? The most inspiring part of my job is making people happy and being the reason they leave satisfied.
    If I were a superhero, my superpower would be: Being able to fly myself somewhere in seconds so I can save all the kids needing help in the world.

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  • Tom Leary
    Sales Consultant


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  • Robert Housley
    Sales Consultant


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  • Noa Jansen-Yee
    Sales Consultant

    What part of Muskegon do you live in? Northon Shores.
    Pizza or tacos? Tacos.
    What's your favorite Jeep, Chrysler Ram or Dodge? Dodge Challenger, for it's performance and control.
    The best piece of advice I've ever been give is: to never give up on yourself.
    What advice would you give a candidate who wants to join our team of superstars? Stay hungry.
    What's the most inspiring part of your job? Forming a relationship with the customer that makes everyone happy.
    If I were a superhero, my superpower would be: Teleportation.

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  • Ryan Sullivan
    Service Writer


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  • Bryce Sherwood
    Sales Consultant

    What part of Muskegon do you live in? East Muskegon / Wolf Lake.
    Pizza or tacos? Pizza.
    What's your favorite Jeep, Chrysler Ram or Dodge? Ram Diesel.
    The best piece of advice I've ever been give is: to never borrow money against a depraciable item.
    What advice would you give a candidate who wants to join our team of superstars? Stay positive in a negative world.
    What's the most inspiring part of your job? A happy customer leaving in the right car.
    If I were a superhero, my superpower would be: Intuitively knowing what a person wants.

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  • Samantha Gentz
    Sales Consultant


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  • Rodreckis Brooks II
    Sales Consultant


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  • Evan Ringelberg
    Sales Consultant


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  • Nathan Purchase
    Sales Consultant


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  • Joel Beach
    Service Department


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  • Bill Briggs
    Service Department


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  • Steve Humphrey


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  • Jeromy McCleary
    Lube Tech


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  • Robin Taylor
    Lube Tech


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  • Jim Roberts
    Service Department


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  • Jon Sphabmixay
    Service Technician


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  • Jason Talley


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  • Michael Martinez
    Service Technician


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  • Sammy Steward
    Detal Supervisor


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  • Nicholas Cribley
    Body Shop Technician


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  • David Gustman


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  • Derek Burmrister


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  • Walter Udell
    Service Technician


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  • Jason Talley
    Body Shop Technician


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  • Eddie Twining
    Body Shop Technician


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  • Frank Raihala
    Body Shop Technician


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  • Trina Williams


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  • Riane Twining
    Body Shop Technician


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  • Serina McClees
    Body Shop Counter


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